FAQs

Townando Towing

  • What are the different types of towing?

    The two primary towing methods are flatbed towing and wheel lift towing. Flatbed towing involves transporting vehicles on a flat platform, keeping all wheels off the ground. Wheel lift towing uses a specialized yoke to elevate either the front or rear wheels of the vehicle being towed.
  • When is flatbed towing needed?

    Flatbed towing is typically necessary for vehicles with all-wheel drive, those that have been lowered, or in cases where the vehicle has sustained significant damage. This method ensures the vehicle is transported safely without additional stress on its components.
  • What is towing capacity?

    Towing capacity refers to the maximum weight a vehicle can safely tow. Adhering to this limit is essential to prevent damage to your vehicle and maintain safety while towing.
  • What should I do before towing?

    Prior to towing, it's important to verify your vehicle's towing capacity, ensure proper trailer loading, and conduct a thorough inspection of tires, lights, brakes, and mirrors to ensure safe towing conditions.
  • How long does it take for a tow truck to arrive?

    The arrival time for a tow truck can vary depending on factors such as location and traffic. However, many towing services strive to reach their customers within approximately 30 minutes of the initial call.
  • Is it safe to leave my car while waiting for a tow truck?

    In most situations, it is safe to leave your vehicle while awaiting a tow truck, provided that the vehicle is not obstructing traffic and you are in a secure area. However, use your best judgment based on the specific circumstances.
  • What information should I provide to the towing service?

    When contacting a towing service, be prepared to provide your precise location, details about your vehicle (including make, model, and year), and a concise explanation of the situation requiring towing assistance.
  • What are the regulations for towing in Massachusetts?

    In Massachusetts, all trailers must be properly registered with the registry of motor vehicles (RMV). The RMV is responsible for handling the registration process for trailer owners in the state.
  • Do I need a special license to operate a tow truck in Massachusetts?

    For light-duty and medium-duty towing operations in Massachusetts, a special license is not required. However, it's important to note that regulations may differ for heavy-duty towing or specialized towing services.